Tracking order
Once your order has been processed and shipped from our warehouse, you will receive a shipping confirmation email containing your tracking number and carrier information. This typically occurs within 1-2 business days after order placement.
How to Track Your Order
- Locate the shipping confirmation email sent from [email protected]
- Find your tracking number in the email (usually a combination of letters and numbers)
- Use the tracking tool below or visit the carrier's website directly
- Enter your tracking number to view real-time shipping updates
Recommended Tracking Service
We recommend using 17Track, a reliable global package tracking platform that supports most major carriers worldwide.
How to Use 17Track:
- Visit 17Track.net
- Paste your tracking number into the search field
- Click "Track" to view detailed shipping information
- The system will automatically detect your carrier and display current status
Common Tracking Questions
When will I receive my tracking number?
Tracking numbers are typically provided within 24-48 hours after your order ships. During peak seasons, this may take slightly longer.
Why isn't my tracking number working?
It may take 12-24 hours for tracking information to appear in the carrier's system after the shipping label is created. If your tracking number still doesn't work after 48 hours, please contact us at [email protected].
My package shows delivered but I haven't received it
Please check with household members, neighbors, and secure locations around your property. If still missing, contact us immediately at [email protected] with your order number.
Need Additional Help?
If you're experiencing issues with your order tracking or have questions about your shipment, our customer service team is here to assist. Please email us at [email protected] with your order number and any relevant details.
We typically respond to all inquiries within 24 hours during business days.